Frequently Asked Questions

Find answers to common questions about TelliChat and how to get the most out of your AI assistant.

What is TelliChat?

TelliChat is an AI-powered chatbot platform that helps businesses create intelligent, knowledge-based assistants. Our chatbots can understand your business context, answer customer questions, and provide personalized support based on your specific knowledge base.

Whether you're in healthcare, retail, education, or any other industry, TelliChat can be customized to match your brand voice and handle your unique customer interactions.

How does TelliChat work?

TelliChat uses advanced AI technology to understand and respond to customer inquiries. Here's how it works:

1. Upload Knowledge

Upload your business documents, FAQs, and knowledge base

2. AI Processing

Our AI processes and understands your content

3. Smart Responses

Chatbot provides accurate, contextual answers

What features does TelliChat offer?

Customizable Avatars

Choose from various avatar styles to match your brand

Voice Integration

Text-to-speech and speech-to-text capabilities

Multi-language Support

Communicate with customers in their preferred language

Real-time Analytics

Track conversation metrics and customer satisfaction

Integration Ready

Easy integration with existing websites and platforms

24/7 Availability

Always available to help your customers

How much does TelliChat cost?

TelliChat offers flexible pricing plans to suit businesses of all sizes:

Starter

$29/month

  • • Up to 1,000 conversations/month
  • • Basic avatar customization
  • • Email support

Professional

$79/month

  • • Up to 10,000 conversations/month
  • • Advanced avatar customization
  • • Voice integration
  • • Priority support

Enterprise

Custom

  • • Unlimited conversations
  • • Custom integrations
  • • Dedicated support
  • • SLA guarantees

How do I get started with TelliChat?

Getting started with TelliChat is simple and straightforward:

  1. Sign up: Create your account and choose a plan that fits your needs
  2. Customize your bot: Choose an avatar and set your brand preferences
  3. Upload knowledge: Add your business documents, FAQs, and training materials
  4. Test and refine: Test your chatbot and make adjustments as needed
  5. Go live: Integrate your chatbot into your website or platform

Need more help?

Can't find the answer you're looking for? Our support team is here to help:

Email Support

Get help via email with detailed responses within 24 hours

support@tellichat.com

Live Chat

Chat with our support team in real-time during business hours

Available 9 AM - 6 PM EST